With the vehicle running and the screen on, press and hold the following buttons: CD Eject, Volume, Tune/Scroll. Hold the buttons until the screen turns off and back on again. In case you are unfamiliar with the buttons, have a look at this video. How to Reset Subaru Touch Screen (Headunits Without a CD)
1. The touchscreen is completely non-responsive, only the physical buttons work 2. The entire unit is non-responsive, both touchscreen and physical buttons. In either case, the only way to fix it is to do a hard reset, and then it's fine.
How To Fix Android headunit touch screen not working - YouTube. cleaning my radio screen and it cause this problem lucky it was an easy fix I figure out.
You will have to use an Android head unit or a USB keyboard. Factory resetting helps fix any software-related problems with the screen and can help fix calibration issues. Fixing a pioneer touch screen due to the broken screen
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head unit touch screen not working